GenQira Technology Solutions
Privacy Policy
Last updated: 9 September 2026
This Privacy Policy explains how GenQira Technology Solutions (“GenQira”, “we”, “us” or “our”) handles personal information when you visit this website or contact us.
This website provides company information, contact details and an enquiry form. It does not use analytics, advertising or tracking cookies. If we later add accounts, logins or other data-processing features, we will update this policy before doing so.
1. Information we collect
When you contact us by email, phone, or by using the enquiry form on our site, we receive the information you choose to provide — typically your name, organisation, email address, phone number and the content of your message.
The enquiry form is delivered to us through Web3Forms, a third-party form-processing service, which transmits your submission to our email inbox. Web3Forms processes the form data solely to deliver it and does not use it for its own purposes; see its privacy policy at web3forms.com/privacy-policy. If the service is unavailable, the form falls back to opening your own email application.
2. How we use information
- To respond to your enquiry and correspond with you about it.
- To discuss, scope and deliver services you have asked about.
- To keep records required for legitimate business and legal purposes.
- To maintain the security and proper operation of our website.
3. Legal basis
We process the information above to take steps at your request before entering into an engagement, to pursue our legitimate interest in responding to enquiries, and to comply with applicable law, including Malaysia’s Personal Data Protection Act 2010.
4. Sharing of information
We do not sell personal information. We may share it with trusted service providers who support our communications and operations, or where disclosure is required by law. Any such providers are bound to protect the information and use it only as instructed.
5. Data retention
We keep personal information only for as long as needed for the purpose it was collected, or as required to meet legal, accounting and business obligations, after which it is deleted or anonymised.
6. Security
We take reasonable technical and organisational measures to protect information under our control. No method of transmission or storage is completely secure, but we work to safeguard your data and to limit access to those who need it.
7. Your rights
You may ask us to access, correct or delete the personal information you have provided, or to limit how we use it. Contact us using the details below and we will respond within a reasonable time.
8. External links
Our website may link to third-party sites. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of your data.
9. Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last revised. Material changes will be reflected on this page.
10. Contact
For any privacy question or request, contact us at support@genqira.com or +60 11-5050 5088.